ICT Support Technician

Parklands College Secondary
Table View, Cape Town , Western-Cape Permanent - Market-Related On-site
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To commence 1 January 2026

Parklands College Secondary Faculty is seeking an experienced ICT Support Technician to join our dynamic technology team. This position is suited to a technically proficient professional who thrives in a fast-paced educational environment and is ready to take ownership of complex technical challenges.

The successful candidate will work closely with the ICT Manager to provide expert technical support across our state-of-the-art digital infrastructure. You will be a trusted technical resource for staff and learners, handling escalated issues and contributing to strategic technology initiatives. Additional duties include supporting College events, functions and open days.

Essential Qualifications & Skills

Formal Qualifications:

  • Suitably qualified e.g. National Diploma, or BTech in IT or related field (or equivalent)
  • Microsoft MCSA/MCSE certification
  • CompTIA A+ and Network+
  • Apple Certified Technician

Technical Expertise:

  • Advanced proficiency in Microsoft Office Suite applications
  • Google Workspace administration experience
  • Multi-platform support: Apple macOS, iOS, Windows client and Windows Server environments
  • Networking experience: WAN, LAN and VLAN configuration and management
  • Printer and multifunction device support

Core Competencies:

  • Minimum 3 years’ ICT support experience (educational sector highly advantageous)
  • Exceptional troubleshooting and problem-solving abilities
  • Excellent service delivery and client satisfaction track record
  • Strong interpersonal and communication skills
  • Self-motivated with ability to work under pressure and prioritize effectively

Highly Desirable

  • SQL database management
  • Edadmin Management Information System experience
  • ARUBA wireless networking solutions
  • JAMF Mobile Device Management

Candidates will hold: a Police clearance certificate; a Child Protection Register clearance and a National Sex Offenders Register clearance (or proof of receipt of Application) Suitably qualified and experienced candidates should submit their CV along with a covering letter

Preferential consideration will be given to designated Employment Equity groups.

Vacancy Code: ICT/Support

All applicants must be South African Citizens/Residents and hold a SACE Registration (if applying for a teaching post) or proof of application. Both teaching and non-teaching staff are required to provide the College with an NRSO Clearance Certificate. Failure to meet the minimum requirements of the advertised post will result in applicants automatically disqualifying themselves from consideration. Applications will not necessarily entitle the applicant to a response, appointment, or an interview. We reserve the right not to proceed with filling the post.


Career Summary

Job Views: 33

Published On: 2025-11-06

Reference No: Vacancy Code: ICT/Support

Career Category: IT and Telecoms

Closing Date: 2025-11-14

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